Welcome to the Cancellation & Refund Policy (“Policy”) for website (“Positive Deals”). This Policy describes the terms and conditions for cancelling orders and receiving refunds for products purchased from the Website.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
By placing an order on the Website, you agree to be bound by this Policy. If you do not agree to these terms, please do not place an order on the Website.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
By placing an order on the Website, you agree to be bound by this Policy. If you do not agree to these terms, please do not place an order on the Website.
Cancellation Policy:
You may cancel your order at any time before it has been shipped. To cancel an order, please contact us at support@positivedeals.com. We will confirm the cancellation by email.
If your order has already been shipped, it cannot be cancelled.
Refund Policy:
We offer refunds for products that are defective or damaged during shipping. To request a refund, please contact us at support@positivedeals.com. It may take 15-45 days to process the refund. We may require photos or other evidence of the defect or damage.
We do not offer refunds for the following reasons:
• Change of mind or mistaken orders.
• Products that have been used, opened, or damaged by the customer.
• Products that have been lost or stolen after delivery.
• If we approve your refund request, we will refund the purchase price to the original payment method within 14 days. Shipping and handling charges are non-refundable.
Return Policy:
If you receive a defective or damaged product, we may ask you to return it to us for inspection. We will provide instructions for returning the product and will cover the cost of return shipping.
If you return a product for any reason other than defect or damage, you will be responsible for the cost of return shipping.
Changes to Policy:
We reserve the right to modify this Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you by email or by posting a notice on our Website. Your continued use of the Website after any changes to this Policy will signify your acceptance of the revised terms.
If you have any questions or concerns about this Policy, please contact us at support@positivedeals.com.